Congratulations on your decision to purchase The Prisons Handbook 2017, published on 16th May 2017. Your online security is very important to us which is why we use Romancart as our online shopping agents, and all transactions are securely processed through SagePay – the UK’s leading and largest Secure Payment Service Provider.
There are THREE kinds of purchase – depending on who you are buying for.
- PRISON INMATE / CHARITY. We offer significant discounts on copies bought for either an inmate or a charity. If you’re buying for an inmate / charity please ensure you put the Inmate’s or Charity’s full details in the box displayed for the purpose on Page 2 of the check out – if the book is not going to the registered charity address we reserve the right to contact them to ensure you are a bona fide charity purchaser.
- HMPPS – Again we offer discounts to HMPPS staff, and so if you are purchasing for a member of HMPPS (or on behalf of a prison library this is the option to choose below to get the right discount.
- PUBLIC PURCHASE – purchasing for a member of the public or a company.
Depending on who you are purchasing for just click the appropriate ‘Add to Basket’ link at the bottom of this page, if you require more than one copy you can change this during the check out process.
Once you click Add to Basket you will then be taken to Romancart, our shopping cart agent, where details of your purchase will be displayed. Once you are satisfied these are correct click ‘Checkout’ and you will be taken to the secure payment screen.
Click Here to read our refunds, returns and delivery policies – you will need to confirm your agreement to our terms and conditions before you complete your online purchase.
FAQ – Buying for an Inmate? Read on…
Do we know what we’re doing? Yes; we’ve been doing this for over 20 years and we are an approved Ministry of Justice supplier.
Will the prison accept the book? Yes.
Can anyone send the book to an inmate? Yes – but if you choose to do this it effects both cost and delay.
Firstly we give an almost 50% discount on copies bought for prisoners, but this discount only applies to copies sent directly from us to the prisoner concerned, so we can be sure that the book is genuinely for an inmate. If you choose to have the book sent to you, for you to send it to the inmate, you will lose the inmate discount.
Secondly, we are an approved MoJ supplier so books sent from us are generally issued straight away – books from family, friends or other non-approved sources will be subject to security inspections and this is likely to cause delay in the book being issued.
Finally, if you send the book to the prisoner it means you have to pay two lots of postage – one for us to send you the book, and again when you send it to the inmate.
If you are buying for an inmate it makes sense to allow us to send it to them – you not only then retain the inmate discount, and reduce delays, but you also avoid having to pay two lots of postage charged. If you wish to send the book to the inmate direct you must choose the ‘public purchase‘ option at the bottom of the page.
Postage: We send all books by recorded delivery, so they are signed for on receipt. If you want a book sent urgently we offer a next working day service – just select “Special Delivery” during the check out process.
QUESTIONS? CALL 0845 474 0013 or email firstname.lastname@example.org
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