13 January 2026
A new report from HM Inspectorate of Prisons highlights the importance of reading in prison. It reveals how some jails have created vibrant reading cultures that are helping to transform prisoners’ experience and support their rehabilitation. Inspectors visited nine prisons where governors had focused on reading, and found that leaders were central to an effective […]
1 December 2025
The Prisons and Probation Ombudsman ha launched IPCI Ambassadors phase 3 in 10 more prisons: HMP Bedford HMP Dovegate HMP Garth HMP Gartree HMP Guys Marsh HMP Highpoint HMP Hull HMP Morton Hall HMP Stocken HMP Wealstun An IPCI Ambassador is a voluntary role that specific prisoners carry out to signpost other prisoners to support around their […]
21 March 2025
Following the success of the initial launch of IPCI Ambassadors last November, the PPO are pleased to announce the scheme will go live in a further 26 prisons today. This will see IPCI Ambassadors in almost 40% of adult prisons. An IPCI Ambassador is a voluntary role carried out by prisoners who signpost others in […]
27 November 2024
Learn More >> Prisoner: Complaints & Requests >> Whoops! You need enhanced membership to access this page – login below or join now https://prisons.org.uk/register/enhanced
13 December 2023
Updated policy on prisoner complaints. Read the Updated Policy and summary of changes >> Whoops! You need enhanced membership to access this page – login below or join now https://prisons.org.uk/register/enhanced
23 November 2023
The Prison and Probation Ombudsman (PPO) has today launches their new Independent Prisoner Complaint Investigation Service (PCI) View More Posters >> Prisoner: Complaints & Requests >> Whoops! You need enhanced membership to access this page – login below or join now https://prisons.org.uk/register/enhanced
9 October 2023
Complaints investigation summaries Follow the links at the bottom of the page to view brief summaries of upheld and partially upheld complaint investigations from August 2023, onwards by the Prisons and Probation Ombudsman (PPO). The PPO currently receive around 4000 complaints a year, of which around half are eligible for investigation. The summaries they provide […]
16 January 2023
The Prisoner Complaints Policy Framework has been updated. Use the link below to view the new policy and details of what has been updated. View the Updated Prisoner Complaints Policy >> Whoops! You need enhanced membership to access this page – login below or join now https://prisons.org.uk/register/enhanced